How to Contact Intelius Customer Service

All of us have met someone who we wanted to learn more information about - information that we weren't necessarily comfortable speaking to them about directly.

Maybe it's a potential new friend or romantic partner. Maybe it's someone you're thinking of hiring for your business. Whatever your question or concern regarding how to use our product, Intelius customer service is here to help.

All told, the Intelius website brings with it a wide range of different benefits in terms of the ability to learn more about the people around you, all of which are worth a closer look.

How to Contact Intelius Customer Service

You can always contact a helpful, supportive representative. They are available from 7 AM to 4 PM America/Los_Angeles (PST/PDT), Monday through Friday, except holidays. They'll be able to talk through whatever issue that you're having with the Intelius service or the site, all so that you can work to a reasonable conclusion in the most efficient way possible.

How to Contact Intelius Customer Service By Email

Another option that you have when it comes to contacting Intelius customer service has to do with sending an email, which you can do by sending a message to [email protected]. You can also send a message through our contact page. Obviously, this won't get you a response as fast as a phone call will. Still, you'll have the opportunity to communicate with a support representative who can assist with any issue that you may be having with the Intelius service or the site. This is also a contact method that is available to you 24 hours a day, seven days a week, 365 days a year. A customer service representative will respond to your email request at the earliest opportunity.

Additional Intelius FAQ’s

In general, Intelius is one of the most effective ways to look up public records related to almost anybody in your life. You can use it to perform your own online background check - a process that naturally lends itself to a fair amount of questions.

What is Intelius?

Wondering to yourself, what is Intelius? Think about it like this: if you want to find out more information about someone, one of the quickest ways to do so is through public records. Here, you could uncover contact information, records related to crimes that they may have committed, traffic records, property records and much, much more.

That, in essence, is the service that Intelius provides. It provides simple access to a single place where you can search public records and conduct these types of checks at will. It's a one-stop shop where you could find out everything you've ever wanted to know about not only new acquaintances and former coworkers but also neighbors, relatives and beyond.

What is an Intelius Report?

When you conduct an Intelius background check, what you're really doing is pulling information from a variety of public records to learn more about the person in question. When you type in somebody's name, a sophisticated search engine is crawling through data from not only federal records, but also state and county ones as well.

Under normal circumstances, you would need to get the same information from filing individual requests with each of these sources. Depending on the jurisdiction, this process would probably come with additional fees. If you're unwilling to pay that money, you would likely be missing out on a number of important details.

Intelius removes the hassle, distilling the process down to a simple-to-use tool. After running a search, you’ll be presented with a list of potential report results. Once you purchase an Intelius membership, you can open and view a report. This could include someone's full name, their age, photos that include them, their employment and education histories, a list of possible relatives and relationships that they've had and more.

You may also get a list of contact information that you could use to get in touch with that person. This could include not only phone numbers but also email addresses.

You may also get a detailed breakdown of someone’s location history - including current and past addresses - as well as a list of criminal records they may be associated with.

All of this is important for a number of different reasons. If you're trying to get back in touch with someone you haven't spoken to in years, for example, it can help you confirm that you're researching the right person.

What is the Intelius Privacy Policy?

Naturally, the level of information provided by Intelius would be a cause for concern for some - but it shouldn't be, thanks to the privacy policy in place.

The Intelius privacy policy explains the types of information collected by visiting the site and how that information is then used.

Collected information is used to not only operate, maintain and improve the site itself, but to enable people to take advantage of its services. Data collected is also used to personalize the Intelius website, its content and to make its features more efficient.

What is the Intelius Cancellation Policy?

When you sign up for a membership plan with Intelius, it's important to note that this account can be canceled at any time. You can either do so by logging into your account through the website or by contacting the customer service number outlined above.

Upon the receipt of a cancellation request, Intelius employees will cancel your membership subscription.

Additional Questions?

In the end, Intelius is a service that is here to help. Information is truly the most important currency of the digital age and that is exactly what the organization is here to provide. If you're curious about someone you may be entering into a romantic relationship with, or a new neighbor, or someone that you've met in a more personal way, Intelius is by far the best way to give yourself a critical peace-of-mind.

Having said that, if you have any additional questions about how the service works or what its limitations may be, view our Help Center or reach out to our customer support team using one of the methods outlined above. We'd be more than happy to answer any questions or address any concerns that you might have.